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WhatNow

Terms and Conditions

Last updated: October 2025


Welcome to WhatNow, an end-to-end planning application provided by ybSilent DBA WhatNow ("we," "us," or "our"). By accessing or using WhatNow (the "App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the App.

These Terms are designed to be clear and straightforward. They outline your responsibilities as a user and our role in providing the App. Please read them carefully.


1. Acceptance of Terms

By downloading, installing, or using the App, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into a binding agreement. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

We may update these Terms from time to time. We will notify you of significant changes via the App or email. Your continued use of the App after updates means you accept the revised Terms.


2. Description of the App

WhatNow is a planning tool designed to help users organize, track, and manage their plans, tasks, and information. It allows you to input personal data, set goals, and generate suggestions based on your inputs. The App uses industry-standard safeguards, including data encryption, secure servers, and regular security audits, to protect your information.

However, the App is provided "as is," and while we strive for accuracy and reliability, we do not guarantee perfect performance or outcomes.


3. User Accounts and Responsibilities

To use certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration.

  • Maintain the security of your account credentials (e.g., username and password).

  • Notify us immediately of any unauthorized access or breach.


You are solely responsible for all information you enter into the App ("User Content"). This includes the accuracy, legality, and appropriateness of your inputs. You represent and warrant that:


  • Your User Content does not violate any laws, infringe on third-party rights, or contain harmful material (e.g., viruses, malware).

  • You have all necessary rights to share any User Content.

We do not verify or endorse your User Content. You bear full responsibility for any decisions, actions, or consequences arising from your use of the App or the information you provide.


4. Our Safeguards and Your Liability

We have implemented reasonable industry-standard safeguards to protect the App and your data, such as encryption protocols, access controls, and compliance with relevant data protection standards (e.g., GDPR where applicable). These measures are designed to minimize risks like unauthorized access or data loss.


Despite these efforts, no system is infallible. You acknowledge and agree that:

  • You use the App at your own risk.

  • You are solely responsible for verifying the accuracy and suitability of any outputs, suggestions, or plans generated by the App based on your inputs.

  • We are not liable for any errors, omissions, or issues arising from your User Content, including but not limited to financial losses, personal harm, or legal disputes.


TO THE MAXIMUM EXTENT PERMITTED BY LAW, YBSILENT DBA WHATNOW, ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


Our total liability to you for any claim under these Terms shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.


5. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, or secure. We are not responsible for third-party services, links, or content accessed through the App.


6. Intellectual Property

The App, including its software, design, trademarks, and content (excluding User Content), is owned by us or our licensors and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.


You may not:

  • Copy, modify, distribute, or reverse-engineer the App.

  • Use the App for illegal or unauthorized purposes.

  • Remove any copyright or proprietary notices.


You retain ownership of your User Content but grant us a worldwide, royalty-free license to use, store, and process it as needed to provide the App's services.


7. Prohibited Conduct

You agree not to:

  • Use the App to harass, spam, or harm others.

  • Attempt to bypass security measures or interfere with the App's functionality.

  • Upload content that is defamatory, obscene, or violates privacy rights.

We may monitor usage to enforce these Terms and may suspend or terminate your access for violations.


8. Termination

We may terminate or suspend your access to the App at any time, with or without cause, including for breach of these Terms. Upon termination, your license to use the App ends, and you must delete all copies.

Sections that by their nature should survive termination (e.g., liability disclaimers, intellectual property) will remain in effect.


9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to conflict of laws principles.

Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration in San Francisco, CA, under the rules of the American Arbitration Association. You waive any right to a jury trial or class action.

Notwithstanding the above, if you are a resident of the European Union, nothing in these Terms shall prevent you from seeking remedies available under applicable EU consumer protection laws, including GDPR.


10. Privacy and GDPR Compliance

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) if you are located in the European Economic Area (EEA) or if your data is processed in connection with our services offered to EEA residents.


10.1 Data Controller

ybSilent DBA WhatNow is the data controller responsible for your personal data. Our contact details are provided in Section 11.


10.2 Personal Data We Collect

We may collect and process the following types of personal data:

  • Account information (e.g., name, email, password).

  • User Content you voluntarily input (e.g., plans, tasks, personal notes).

  • Usage data (e.g., IP address, device information, app interactions) for improving the App.

We only collect data necessary to provide and improve the App's services.


10.3 Legal Basis for Processing

We process your personal data based on:

  • Your consent (e.g., when creating an account or inputting data).

  • Performance of a contract (e.g., providing the App's features).

  • Legitimate interests (e.g., security, analytics), where these do not override your rights.


10.4 Your Rights Under GDPR

If GDPR applies to you, you have the following rights regarding your personal data:

  • Access: Request a copy of your data.

  • Rectification: Correct inaccurate data.

  • Erasure: Request deletion (right to be forgotten), subject to legal obligations.

  • Restriction: Limit processing in certain cases.

  • Portability: Receive your data in a structured format.

  • Objection: Object to processing based on legitimate interests.

  • Withdraw Consent: At any time, without affecting prior processing.


To exercise these rights, contact us at the email provided in Section 11. We will respond within one month, extendable if complex.


10.5 Data Sharing and Transfers

We may share your data with trusted third-party service providers (e.g., cloud storage, analytics) who are contractually bound to protect it. If data is transferred outside the EEA, we use Standard Contractual Clauses or other approved mechanisms to ensure adequate protection.


10.6 Data Retention

We retain your personal data only as long as necessary for the purposes outlined (e.g., while your account is active) or as required by law. Upon account deletion, we securely erase data within 30 days, except for backups retained for up to 90 days.


10.7 Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular audits. However, you remain responsible for the sensitivity and accuracy of the User Content you input, and we disclaim liability for any breaches resulting from your actions or inputs.


10.8 Children's Privacy

The App is not intended for children under 16. We do not knowingly collect data from them without parental consent.


10.9 Complaints

If you believe we have violated GDPR, you may lodge a complaint with your local supervisory authority (e.g., via the European Data Protection Board).

For more details, please refer to our separate Privacy Policy, available in the App or at [Insert Privacy Policy URL, e.g., www.whatnowapp.com/privacy]. Your use of the App constitutes acceptance of our data practices.


11. Miscellaneous

  • Severability: If any provision is held invalid, the remainder remains enforceable.

  • No Waiver: Our failure to enforce any right does not waive it.

  • Entire Agreement: These Terms constitute the full agreement between you and us.

  • Contact: For questions or GDPR-related inquiries, contact us at support@whatnowapp.com.

By using WhatNow, you acknowledge that you have read, understood, and agree to these Terms. Thank you for choosing WhatNow!


Choice and Preferences

You control your data. You can opt out of marketing emails by adjusting preferences in your account or emailing privacy@whatnow.com. For cookies, you can modify browser settings, though this may impact Platform functionality. California residents and others under applicable U.S. state privacy laws (e.g., CCPA) can request access, correction, or deletion of their data, and we will respond within 30 days.


Data Privacy Framework and International Transfers

WhatNow complies with the **EU-U.S. Data Privacy Framework (DPF)** and uses **Standard Contractual Clauses (SCCs)** for data transfers from the EEA, UK, or Switzerland to the U.S., ensuring your data is protected globally. Our primary data centers are in the U.S., chosen for efficiency and redundancy, with HIPAA-compliant safeguards in place.


Contact Information

For privacy concerns, questions, or to exercise your rights, contact us at privacy@whatnow.com or by mail at Attn: Privacy, WhatNow, Inc., 8133 OH-48, maineville, Ohio 45039 United States. For EU/EEA and Swiss residents, our data protection representative can be reached at the same email or via support@whatnow.one


This policy may be updated to reflect changes in our services or laws, with the "last updated" date revised accordingly. We encourage you to review it periodically. At WhatNow, your trust is our priority, and we’re committed to protecting your sensitive end-of-life planning data with the highest standards of care.